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Charlotte, NC Commercial Door Specialists

Commercial Door Repair & Service in Charlotte, NC

When a commercial door goes down, your operation stops. RCI Doors™ has a local office on Statesville Road in north Charlotte, with certified technicians ready to respond to warehouses, manufacturers, distribution centers, and facilities throughout the Charlotte metro, 24/7.

  • Local Charlotte office on Statesville Road serving the metro and Lake Norman corridor
  • Commercial door repair, installation, maintenance, dock equipment, fire door inspection, and emergency service
4.9 Rated by 650+ NC businesses · 30+ years in business
100% Free · No Obligation

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★★★★★ 4.9 · 650+ Google Reviews
Trusted by North Carolina businesses

Your info stays with RCI Doors™. No spam, ever.

Certified for Facilities That Can't Take Chances

RCI Doors™ supports facilities that require trained technicians, safety documentation, and vendor compliance.

RCI 30 Years Seal Google Verified Google rates 01 768x465 ISN 01 768x822 military discount 01 768x692
aaadm cert logo 768x141 1 300x55 AAADM applies to automatic pedestrian door systems. ISNetworld prequalification supports contractor-safety requirements. NFPA-80 training supports fire door inspection, drop testing, and written certification.

How Service Works

Reach the Charlotte office directly and get a technician who understands commercial door, dock, and compliance requirements.

1

Call or Request a Quote

Reach the Charlotte office directly, not a national call center. Tell us what's happening and we'll schedule a technician.

2

On-Site Inspection & Diagnosis

A local technician inspects the door, dock equipment, or system and diagnoses the specific problem before recommending a fix.

3

Repair, Install, or Service, With Documentation

We complete the work and provide written documentation where your facility needs it for compliance or insurance records.

Commercial Door Services in Charlotte & the Metro Area

Commercial doors, dock equipment, rolling steel, fire-rated systems, and high-speed fabric doors are our specialty. Every technician is trained for the demands of active commercial and industrial environments.

Emergency Commercial Door Repair
Commercial Door Repair

Commercial Door Repair

Springs, cables, operators, panels: same-day response prioritized for commercial facilities.

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Commercial Garage Doors Installation & Replacement ​
New Installation

New Installation

Rolling steel, overhead sectional, high-speed, fire-rated: full installation with documentation.

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Dock Door Maintenance
SafeDoorPM Maintenance

SafeDoorPM Maintenance

Planned maintenance programs that keep doors compliant and prevent costly emergency failures.

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Fire Rated Personnel Doors 200kb
Fire Door Inspection

Fire Door Inspection

NFPA-80 annual inspection, drop testing, written certification: required for most commercial facilities.

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Dock door panel replacement service by RCI Doors™ in Guilford County
Loading Dock Equipment

Loading Dock Equipment

Dock levelers, dock seals, vehicle restraints, bumpers: your entire dock in one service relationship.

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Rolling steel door repair — door stuck open in Building 10 24H
Roll-Up Box Truck Doors

Roll-Up Box Truck Doors

Repair and installation for roll-up doors on box trucks and trailers serving Charlotte-area fleets and distribution operations.

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Emergency Commercial Door Repair
Multi-Site Contracts

Multi-Site Contracts

Managing multiple Charlotte-area locations? We offer consolidated maintenance contracts for regional accounts.

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Loading Dock Doors & Equipment

Dock levelers, vehicle restraints, dock seals, and dock door installation for warehouses and distribution facilities.

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Personnel & Hollow Metal Doors

Steel hollow metal door and frame systems for interior and exterior applications. Reinforced, pre-hung, and custom sizes available.

Free Estimate →

Why RCI Doors™

RCI Doors™ is built for commercial facilities that need local response, trained technicians, and written documentation.

Local Charlotte Office

Technicians based in the Charlotte area, not dispatched from Asheboro or routed through a call center.

24/7 Emergency Response

Charlotte-area emergency service available around the clock, special rates apply.

Full-Assembly Service

We work on the complete door and hardware assembly, not just a single part.

Compliance Documentation

NFPA-80 and AAADM inspections come with written certification your facility can hand to an auditor.

Multi-Site Contract Support

One point of contact for businesses managing several Charlotte-metro locations.

30+ Years in Business

Veteran-owned, serving North Carolina commercial and industrial clients since 1992.

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Commercial Garage Doors Installation & Replacement ​ Commercial Door Installation

We're Local. Not a Dispatch Center.

Our Charlotte office serves commercial and industrial facilities throughout the Charlotte metro.

Our Charlotte office serves the commercial and industrial markets of the Charlotte metro area. When you call, you reach real people at a real local office, not an AI call center routing work to the nearest available subcontractor.

We’re on Statesville Road in the Northlake area of north Charlotte, near the I-77 and I-485 interchange, where business parks and light-industrial buildings sit close to the highways that move freight through the region.

Our technicians know Lake Norman, the I-77 corridor, Concord Mills, and the industrial parks along Gilead and Westmoreland in Huntersville, and they work that territory daily alongside the rest of the Charlotte metro.

RCI Doors™ in Action

Commercial Door Service That Keeps Charlotte-Area Facilities Running

RCI Doors™ technicians service commercial door and dock assemblies for Charlotte-area facilities, with local response and written documentation where needed.

  • Full-assembly service: springs, cables, panels, operators, and hardware, all handled by one local team.
  • 24/7 emergency availability: Charlotte-area emergency response, day or night.
  • Regional coverage: Charlotte, Huntersville, Cornelius, Davidson, Concord, Mooresville, Kannapolis, and Statesville.
Request a Commercial Quote

Common Commercial Door Problems We Fix

RCI Doors™ repairs the full commercial door system, including the door, operator, safety devices, and hardware.

Broken Springs or Cables

The most common cause of a door that won't open or closes unevenly; under high tension and dangerous to handle without training.

Operator or Motor Failure

A door that won't respond to controls usually points to a failed motor, circuit board, or wiring issue.

Misaligned Tracks or Rollers

Doors that bind, grind, or jump the track create both a downtime risk and a safety hazard for anyone nearby.

Damaged Panels or Sections

Forklift and vehicle impacts are the leading cause of panel damage on commercial overhead doors.

Failed Photo-Eyes or Safety Sensors

When a door won't reverse on obstruction, the door should be taken out of service until the sensor is repaired.

Worn Weatherstripping or Seals

Gaps around the door frame let in weather, pests, and conditioned air, raising energy costs.

Warning Signs Your Commercial Door Needs Service

Small door issues become downtime, safety problems, and security risks quickly.

1
Door Won't Fully Close

A gap at the bottom of the door is a security risk and an energy-loss issue.

Security risk.
2
Grinding or Banging Noises

Usually points to worn rollers, bent tracks, or a failing operator.

Same-day issue.
3
Door Reverses Without Contact

A sign the safety sensor or photo-eye needs recalibration or replacement.

Life safety.
4
Visible Rust or Corrosion on Springs

Weakens the spring and raises the risk of sudden failure under tension.

Injury risk.
5
Fire Door Won't Latch or Close Fully

A fire-rated door that doesn't seal fails its life-safety function and its compliance status.

Life safety / compliance risk.
6
Slow or Inconsistent Operator Response

Often an early sign of motor wear before a full failure strands the door open or closed.

Same-day issue.

Seeing one of these signs? Request commercial door service before the opening is fully down.

RCI Doors™ vs. General or Out-of-Area Vendors

A local commercial door specialist brings faster response, broader equipment knowledge, and better documentation than a general vendor.

Need RCI Doors™ (Charlotte) General/Out-of-Area Vendor
Response time Local technicians based in the Charlotte area Dispatched from outside the Charlotte metro
Compliance documentation Written NFPA-80/AAADM certification provided May not provide code documentation
Multi-site contracts Consolidated regional contract management Single-location service only
Call handling Reach the local office directly Routed through a national call center
Equipment scope Repairs and services all major brands May be limited to one manufacturer's line

Equipment & Brands Serviced

RCI Doors™ services all major commercial door, dock, and hardware brands, regardless of who installed them originally.

Call 704-610-3575
brand logos CHI Overhead Doors
brand logos Clopay
brand logos Rytec
brand logos Cornell
brand logos Hormann
brand logos Liftmaster
brand logos Hugger
brand logos Lane Aire
brand logos Mars
brand logos Nordock
brand logos Pioneer Industrial Doors
brand logos Amarr

Call 704-610-3575 to ask about your specific system.

Hardware We Service

RCI Doors™ services the commercial door hardware that affects safety, security, uptime, and compliance.

Hardware Type What It Does Service Type Primary Risk
Springs & Cables Counterbalance the door's weight for smooth operation Repair / Replace Injury risk
Tracks & Rollers Guide the door's path as it opens and closes Repair / Replace Same-day issue
Operators & Motors Power automatic opening and closing Repair / Replace / Install Operational failure
Panels & Sections Form the door's physical barrier Repair / Replace Security risk
Photo-Eyes & Safety Sensors Detect obstructions and reverse the door Repair / Replace Life safety
Weatherstripping & Seals Seal gaps against weather and conditioned air Replace / Service Energy loss

Commercial door hardware should be serviced by trained technicians because springs, cables, operators, and safety devices affect life safety and facility uptime.

We Know Your Industry's Door Requirements

The Charlotte metro is a large and varied commercial market. We serve the warehouses along I-85, the business parks around the I-77 and I-485 interchange, the distribution centers near Concord Mills, the manufacturers in Kannapolis and Mooresville, and the medical facilities throughout the region.

Warehousing & Distribution

Dock doors, overhead sectional, high-speed doors, and levelers: the full dock package.

Manufacturing & Industrial

Rolling steel, fabric doors, personnel entries, and wind-load rated systems.

Automotive Dealers & Service

Sectional overhead doors, glass storefronts, and motorized operators for service bays.

Healthcare & Medical

NFPA-80 fire door compliance, ADA automatic entries, and sterile-area high-speed doors.

Retail & Mixed-Use

Counter shutters, mall grilles, glass storefronts, and automatic entrance doors.

Schools & Government

Fire doors, ADA compliance, and access control, vendor-credentialed for public facilities.

Fleet & Distribution Operations

Roll-up box truck doors, dock doors, and operator service for Charlotte-area fleets.

Cold Storage & Food Distribution

High-speed doors, seals, and insulated openings for temperature-controlled facilities.

Property Management

One vendor for commercial door repair, documentation, and multi-site maintenance.

Restaurants & Food Service

Delivery entrances, dock openings, counter shutters, and back-of-house commercial doors.

Credentials & Capabilities Recap

RCI Doors™ Charlotte office covers the full Charlotte metro with AAADM-certified, ISNetworld pre-qualified, and NFPA-80 trained technicians.

Serving Charlotte Commercial Facilities

Facility managers and property contacts can request full compliance documentation for audits, insurance reviews, or vendor onboarding.

Capabilities: Commercial door repair · New installation · SafeDoorPM planned maintenance · Fire door inspection & certification · Loading dock equipment · Roll-up box truck doors · Multi-site contracts.

Capabilities

Commercial Door Repair
New Installation
SafeDoorPM Planned Maintenance
Fire Door Inspection & Certification
Loading Dock Equipment
Roll-Up Box Truck Doors
Multi-Site Contracts
AAADM Certified
ISNetworld Pre-Qualified
NFPA-80 Trained

RCI Doors™ can provide written NFPA-80 fire door certification, AAADM inspection records, and service documentation on request.

Request Documentation

RCI Doors™ Charlotte Office

The Charlotte office serves commercial and industrial facilities across the Charlotte and Lake Norman corridor.

RCI Doors™ - Charlotte
9945 Statesville Road, Suite J, Charlotte, NC 28269
Serving: Charlotte · Huntersville · Cornelius · Davidson · Concord · Mooresville · Kannapolis · Statesville
4.9 · Company-wide reviews

Service Area

RCI Doors™ Charlotte office is the primary point of contact for the Charlotte/Lake Norman corridor.

Charlotte / Lake Norman Corridor

Charlotte Huntersville Cornelius Davidson Concord Mooresville Kannapolis Statesville

Don't see your city listed? Call 704-610-3575; RCI Doors™ likely still covers it.

Need Service Now?

Request a quote, ask about multi-site maintenance contracts, or call for emergency service right now.

FAQs - Charlotte Commercial Door Service

Have a Question That's Not Listed?

Call 704-610-3575 and we'll walk you through it.

Call 704-610-3575 Schedule Estimate
Yes. We have a physical office at 9945 Statesville Road, Suite J, in north Charlotte. Our technicians are based in the Charlotte area and serve the entire metro: Huntersville, Cornelius, Davidson, Mooresville, Concord, Kannapolis, and surrounding areas. You're not getting a technician driving from Asheboro; this is a local team.
Yes. Our Charlotte-area office is now at 9945 Statesville Road, Suite J, Charlotte, NC 28269, and the office phone number, 704-610-3575, did not change. Facilities in Huntersville, Cornelius, Davidson, and the rest of the Lake Norman corridor are served by our Charlotte-area team.
Our Charlotte technicians are trained on all major commercial door systems: rolling steel, overhead sectional, high-speed fabric doors, loading dock equipment, fire-rated doors, personnel doors, roll-up box truck doors, counter shutters, and motor operators. If it's a commercial door, we service it.
We offer 24/7 emergency response. With a local office in Charlotte, our team is closer to Charlotte-area facilities than a vendor dispatching from outside the metro. Emergency rates apply for after-hours calls; call 704-610-3575 during business hours, or 336-708-4141 for the Charlotte-area after-hours line.
Yes. Our technicians are AAADM-certified for automatic pedestrian doors, ISNetworld pre-qualified for corporate and industrial facilities, and trained to NFPA-80 fire door standards. We can work in hospitals, food processing plants, government buildings, and other facilities with strict vendor requirements.
Yes. Our SafeDoorPM program provides scheduled inspection, planned maintenance, and proactive repair for commercial door systems, keeping your doors compliant and avoiding costly emergency failures. Multi-site contracts are available for businesses with multiple Charlotte-area locations.
No. RCI Doors™ is a commercial-only door service. We no longer provide residential garage door repair, installation, or maintenance in Charlotte or anywhere else. If you manage a warehouse, storefront, dock, or facility in the Charlotte metro, our Charlotte office handles the full range of commercial door and dock equipment work.
The Charlotte office is RCI Doors™ primary point of contact for the Charlotte/Lake Norman corridor, including Charlotte, Huntersville, Cornelius, Davidson, Concord, Mooresville, Kannapolis, and Statesville. If your location isn't on this list, call 704-610-3575 to confirm coverage.
Yes. Our technicians service all major commercial door and dock hardware brands regardless of who installed the original system. Call 704-610-3575 to describe your setup.
Call 704-610-3575 or use the Request Documentation link above. RCI Doors™ provides written NFPA-80 fire door certification, AAADM inspection records, and general service documentation that facility managers can submit to auditors, insurers, or vendor-compliance portals like ISNetworld. ---

RCI Doors™ Locations

Call the team closest to your facility for commercial door service, installation, maintenance, and emergency support.

Asheboro Headquarters

RCI Doors™ - Asheboro

203 Oakhurst RoadAsheboro, NC 27205
Hours: Mon-Fri 7:30am-5pm
Office: 336-626-5125
After hours: 336-626-5125
Toll-free: 800-521-3660
Fax: 336-626-4659
Call This Location →
Charlotte Metro

RCI Doors™ - Charlotte

9945 Statesville Road, Suite JCharlotte, NC 28269
Hours: Mon-Fri 7:30am-5pm
Office: 704-610-3575
Call This Location →

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