Commercial
Overhead Door Safety: OSHA Requirements Guide
A safety professional's guide to commercial overhead door safety: OSHA's General Duty Clause, entrapment devices, inspection standards, and documentation.
Read the Guide → Personnel Door Specialists North Carolina
Commercial Personnel Doors in North Carolina Installation, Repair & 24/7 Emergency Service
RCI Doors™ installs, repairs, and services commercial personnel doors, hollow metal, steel, aluminum, and insulated, across Charlotte, Greensboro, Winston-Salem, Asheboro, Huntersville, Rock Hill, and Fort Mill.
- Hollow metal and steel personnel doors, aluminum and storefront personnel doors, fire-rated and insulated options
- Full hardware service: locks, panic devices, closers, hinges, and vision panels
100% Free · No Obligation
Schedule Your Personnel Door Estimate
Your info stays with RCI Doors™. No spam, ever.
AAADM-Certified Automatic Personnel Door Technicians
RCI Doors™ technicians hold AAADM certification for automatic and low-energy pedestrian door operators.
Standard manual personnel doors are handled by licensed, insured RCI Doors™ technicians under the company's commercial door credentials; AAADM applies specifically to powered pedestrian door operators. Simple Process
How Personnel Door Service Works
From a door that won't latch to a planned new installation, RCI Doors™ handles the full opening, not just the part that's obviously broken.
1
Inspect the Door and Hardware
RCI Doors™ checks the door leaf, frame, hinges, lock, closer, panic hardware, weatherstripping, and how the door has been failing.
2
Quote Repair or Replacement
You get a clear recommendation for hardware repair, door leaf replacement, or full opening replacement based on damage, age, and long-term cost.
3
Repair, Install & Test
RCI Doors™ technicians complete the work and test latching, closing, and hardware operation before signing off.
Personnel Door Systems
Personnel Door Types We Install, Repair & Service
RCI Doors™ works on the full range of commercial personnel door materials and configurations.
Hollow Metal
Hollow Metal & Steel Personnel Doors
Standard commercial door construction for offices, warehouses, and institutional facilities, built for daily traffic and long service life.
Schedule Estimate Aluminum
Aluminum & Storefront Personnel Doors
Aluminum-framed personnel doors for retail, office, and light commercial entrances where appearance matters alongside durability.
Schedule Estimate Fire-Rated
Fire-Rated Personnel Doors
Rated door and frame assemblies for stairwells, mechanical rooms, and other openings where code requires a fire-rated exit.
Schedule Estimate Insulated
Insulated Personnel Doors
Personnel doors for cold storage, refrigerated space, and other temperature-controlled openings.
Schedule Estimate Within an Overhead Door
Personnel Doors Within an Overhead Door
A walk-through personnel door built into a larger overhead or garage door, so staff do not have to cycle the full door for foot traffic.
Schedule Estimate Hardware
Personnel Door Hardware
Locks, panic and exit devices, closers, hinges, thresholds, and vision panels for every personnel door type.
Schedule EstimateEntrance Door Services
Storefront, glass, aluminum, and automatic entrance door service for public-facing commercial openings.
Free Estimate →ADA Compliant Doors
Accessible door planning and low-energy operator support for openings that need safer pedestrian access.
Free Estimate →Why RCI Doors™
Why NC Businesses Choose RCI Doors™ for Personnel Doors
A personnel door that will not secure is a security and liability problem the moment the building closes for the night.
Full Opening Expertise
RCI Doors™ handles the door leaf, frame, hinges, locks, closers, panic hardware, and weatherstripping.
24-Hour Emergency Repair
Emergency personnel door repair is available across Charlotte, Greensboro, and the Triad.
Fire and Egress Code Awareness
RCI Doors™ installs and services fire-rated door and frame assemblies with egress hardware in mind.
Multi-Material Expertise
Hollow metal, steel, aluminum, and insulated personnel doors for offices, warehouses, cold storage, and institutional facilities.
Charlotte & Triad Coverage
Technicians serve Charlotte, Huntersville, Greensboro, Winston-Salem, Asheboro, Rock Hill, and Fort Mill.
Repair or Replace Guidance
RCI Doors™ recommends repair or replacement based on damage, age, condition, and long-term cost.
Hollow Metal & Steel Personnel Doors Emergency Personnel Door Repair About Our Service
Commercial Personnel Door Installation, Repair & Service
RCI Doors™ services the full personnel door opening across hollow metal, steel, aluminum, and insulated construction.
A personnel door carries more responsibility than its size suggests. It is the opening staff and visitors use for daily entry and exit, the barrier that secures a building after hours, and in a stairwell or mechanical room, part of the fire and life-safety path required by code.
A personnel door built into a larger overhead door does one more job: letting staff walk in and out without cycling the whole overhead door every time.
A personnel door that will not lock or latch is a same-day security problem. RCI Doors™ provides 24-hour emergency personnel door repair across Charlotte, Greensboro, and the Triad. After-hours emergency rates apply.
RCI Doors™ in Action
Personnel Door Service That Keeps Facilities Secure
Personnel door issues affect security, fire egress compliance, and daily foot traffic. RCI Doors™ technicians service the full opening so it locks, latches, and closes correctly.
- Full Opening Service: door leaf, frame, hinges, locks, closers, panic hardware, and weatherstripping.
- Emergency Availability: 24-hour response for personnel doors that will not lock, latch, or close.
- Regional Coverage: Charlotte, Greensboro, Winston-Salem, Asheboro, Huntersville, Rock Hill, and Fort Mill.
Repair Issues
Common Personnel Door Problems RCI Doors™ Fixes
RCI Doors™ repairs the full opening: door leaf, frame, hinges, locks, closers, and hardware.
Door Won't Lock or Latch
Worn strikes, a misaligned frame, or failed lock hardware can keep a personnel door from securing.
Door Slams or Closes Too Slowly
A failing door closer creates injury risk, accessibility problems, and damage to hardware over time.
Panic or Exit Hardware Failure
Exit devices have to release and latch reliably for daily use and egress compliance.
Door Drags, Rubs, or Binds in the Frame
Hinge wear, frame movement, or a settling building can make a personnel door difficult or unsafe to use.
Damaged Door Leaf or Frame
Impact damage from carts, forklifts, or daily traffic can dent hollow metal leaves and bend frames out of alignment.
Weatherstripping or Threshold Failure
Worn seals let in drafts and water and can create a trip hazard at the threshold.
Don't Leave It Unsecured
6 Warning Signs Your Personnel Door Needs Service Now
Small personnel door problems turn into security and liability issues fast.
1
Door Doesn't Latch Reliably
A door that will not latch leaves the building exposed after hours and can fail during normal traffic too.
Don't ignore this2
Door Slams or Closes Too Slowly
Closer failure creates injury risk and accelerates wear on hinges, locks, and the frame.
Don't ignore this3
Panic Hardware Sticks or Won't Release
Exit devices have to release consistently. Sticking hardware needs service immediately.
Don't ignore this4
Door Drags, Rubs, or Binds
Usually points to hinge wear, frame damage, or alignment issues that get worse with use.
Don't ignore this5
Visible Frame Damage or a Door That Doesn't Sit Flush
Impact damage or a bent frame can compromise security and fire-rated performance.
Don't ignore this6
Drafts, Water, or Light Show Around the Door
Seal and threshold failure can cause water intrusion, energy loss, and trip hazards.
Don't ignore thisSeeing a warning sign? RCI Doors™ provides 24-hour emergency repair for unsecured commercial personnel doors.
Why a Door Specialist Wins
RCI Doors™ vs. General Repair Vendors
Personnel doors combine door, frame, hardware, fire and egress code requirements, and daily security in one opening.
| Need | RCI Doors™ | General Vendor |
|---|---|---|
| Full opening service | Door leaf, frame, hinges, locks, closers, hardware | Often limited to one component |
| Emergency response | 24-hour personnel door repair | May not support after-hours security calls |
| Hardware expertise | Panic devices, closers, electrified hardware, vision panels | May subcontract or defer hardware issues |
| Fire and egress awareness | Services fire-rated door and frame assemblies | May not account for code requirements |
| Repair vs. replace guidance | Evaluates security, safety, and long-term cost | May quote only the requested part |
| Regional coverage | Charlotte, Greensboro, Triad, Huntersville, Asheboro, Rock Hill, Fort Mill | Coverage varies by crew |
Equipment We Service
Personnel Door Manufacturers & Hardware We Service
RCI Doors™ services major commercial personnel door systems and hardware regardless of who originally installed them.
Manufacturers we carry: Republic Door, Mesker, dormakaba, Oldcastle, US Aluminum, Door Controls USA, Steelcraft, Pioneer Doors, CECO Door, Curries, HMF, Cline Doors, Chem Pruf, Eliason, Chase Doors, Special Lite, YKK AP. Do not see your brand listed? Call us.
Hardware Guide
Personnel Door Hardware We Install & Repair
RCI Doors™ services the full hardware assembly on every personnel door we touch, not just the door leaf.
| Hardware | What It Does | Service Type | Primary Risk |
|---|---|---|---|
| Locks & deadbolts | Secure the door and control access to the opening. | Repair / Replace | Security |
| Panic & exit devices | Crash bar and exit hardware for egress compliance and daily safety. | Repair / Replace | Life Safety |
| Door closers | Surface-mounted and concealed closers for smooth, code-compliant operation. | Repair / Adjust | Traffic Control |
| Hinges | Continuous and standard hinges for high-cycle commercial use. | Repair / Replace | High Cycle |
| Vision panels | Glazed openings in the door leaf for visibility and code compliance where required. | Repair / Replace | Visibility |
| Weatherstripping & thresholds | Seal the opening against weather and drafts. | Repair / Replace | Weather Control |
Note: RCI Doors™ also services electrified and low-energy hardware on personnel doors that use automatic or accessible-entry operators.
Industries Served
Personnel Doors for Every Type of Facility
RCI Doors™ installs, repairs, and maintains personnel doors for commercial and institutional facilities across North Carolina.
Retail & Office Buildings
Aluminum and storefront personnel doors for employee and customer entrances.
Warehouses & Distribution Centers
Hollow metal personnel doors, including walk-through doors built into overhead doors.
Manufacturing Facilities
Fire-rated and high-cycle personnel doors for plant floors and mechanical rooms.
Cold Storage & Refrigerated Facilities
Insulated personnel doors for temperature-controlled openings.
Government & Institutional Facilities
Security-focused steel doors and fire-rated assemblies for code-sensitive openings.
Auto Dealerships & Service Centers
Personnel doors for service bays and customer-facing entrances.
Healthcare & Medical Facilities
Code-aware door and hardware service for back-of-house, mechanical, and staff openings.
Schools & Campus Facilities
Hollow metal, panic hardware, and closer service for campus buildings and maintenance areas.
Property Management & Multi-Tenant Buildings
Personnel door repair and replacement for managed commercial properties and tenant spaces.
Logistics & Fleet Facilities
Walk-through door and hardware service for fleet shops, receiving areas, and warehouse offices.
Our Credentials
Personnel Door Specialists for NC Commercial Facilities
RCI Doors™ combines commercial door, hardware, fire and egress code, emergency repair, and regional service experience, backed by 30+ years in business.
Serving North Carolina Commercial Facilities
RCI Doors™ installs, repairs, and services commercial personnel doors across Charlotte, Greensboro, Winston-Salem, Asheboro, Huntersville, Rock Hill, Fort Mill, and surrounding areas. Our technicians evaluate the whole opening: door leaf, frame, hinges, locks, closers, panic hardware, and weatherstripping.
Personnel Door Capabilities
Hollow Metal & Steel Doors
Aluminum & Storefront Doors
Fire-Rated Door Assemblies
Insulated Personnel Doors
Doors Within Overhead Doors
Panic Hardware & Closers
Low-Energy Operators
24/7 Emergency Repair
Need documentation for a facility, property manager, or construction project? RCI Doors™ can provide project and service details on request.
Request DocumentationTrusted Locally
Personnel Door Service Across Charlotte, Greensboro & the Triad
RCI Doors™ serves personnel door customers from Huntersville and Asheboro teams across central and western North Carolina.
RCI Doors™ - Huntersville
Huntersville, NC
Serving: Charlotte · Huntersville · Concord · Rock Hill · Fort Mill & surroundings
RCI Doors™ - Asheboro
Asheboro, NC
Serving: Greensboro · Winston-Salem · Asheboro · High Point · Triad & surroundings
Service Area
Personnel Door Service Across North Carolina
RCI Doors™ technicians serve personnel door customers across the Charlotte metro, Greensboro, Winston-Salem, Asheboro, the Triad, and the Catawba Valley.
Charlotte Huntersville Concord Mooresville Matthews Kannapolis Gastonia Monroe Rock Hill, SC Fort Mill, SC
Greensboro Asheboro Winston-Salem High Point Burlington Kernersville Lexington Thomasville
Hickory Morganton Marion Rutherfordton Lenoir
Not listed? Call us — RCI Doors™ serves many commercial facilities across central and western NC. 336-626-5125
Personnel Door Won't Lock, Latch, or Close?
A personnel door that will not lock, latch, or close can leave the building exposed.
FAQ
Frequently Asked Questions About Personnel Doors
What is a personnel door?
A personnel door is a standard-size door built for foot traffic, such as an employee entrance, office door, or walk-through door set into a larger opening, rather than a vehicle-sized overhead or garage door.
Can a personnel door be installed within an overhead door?
Yes. A walk-through personnel door built into a larger overhead or garage door lets staff move in and out without cycling the whole overhead door for every trip.
What materials are commercial personnel doors available in?
RCI Doors™ installs and services hollow metal and steel personnel doors, aluminum and storefront personnel doors, insulated doors, and fire-rated door and frame assemblies.
What standard sizes do commercial personnel doors come in?
Standard commercial personnel doors typically run 3 feet wide by 6 feet 8 inches or 7 feet tall, though exact sizing depends on frame, fire rating, and accessibility requirements.
Are personnel doors fire-rated?
Some are, and some do not need to be. Fire-rated personnel door and frame assemblies are commonly required for stairwells, mechanical rooms, and other fire and life-safety egress openings.
What hardware options are available for personnel doors?
RCI Doors™ installs and services locks and deadbolts, panic and exit devices, door closers, hinges, vision panels, weatherstripping, and electrified or low-energy hardware.
What personnel door manufacturers does RCI Doors™ carry?
RCI Doors™ carries and services Republic Door, Mesker, dormakaba, Oldcastle, US Aluminum, Door Controls USA, Steelcraft, Pioneer Doors, CECO Door, Curries, HMF, Cline Doors, Chem Pruf, Eliason, Chase Doors, Special Lite, and YKK AP.
Do you service personnel doors you didn't originally install?
Yes. RCI Doors™ services major commercial personnel door systems and hardware regardless of who originally installed them.
Do you offer emergency personnel door repair?
Yes. RCI Doors™ provides 24-hour emergency personnel door repair across Charlotte, Greensboro, and the Triad for unsecured doors, damaged hardware, and doors that will not latch.
Do you service personnel doors in my area of North Carolina?
Yes. RCI Doors™ services personnel doors across the Charlotte metro, the Triad, and the Catawba Valley. Charlotte-area customers can call 704-610-3575, and Triad customers can call 336-626-5125.
Our Locations
Find Your Nearest RCI Doors™ Personnel Door Team
Call the team closest to your facility for personnel door installation, repair, and emergency service.
Charlotte Metro
RCI Doors™ - Huntersville
Huntersville, NC
Hours: Mon-Fri 7am-6pm · 24/7 Emergency
Office: 704-610-3575
Emergency: 704-610-3575
View This Location → Triad / Greensboro Metro
RCI Doors™ - Asheboro
Asheboro, NC
Hours: Mon-Fri 7am-6pm · 24/7 Emergency
Office: 336-626-5125
Emergency: 336-626-5125
Call This Location → Regional Service
RCI Doors™ - North Carolina
Charlotte, Greensboro, Winston-Salem, Asheboro, Huntersville, Rock Hill, Fort Mill, Hickory, and Lenoir
Service: Personnel door installation, repair, and emergency service
Contact: 336-626-5125
Schedule Estimate → Related Services & Resources
Commercial Door Resources for Personnel Door Projects
Related RCI Doors™ pages for personnel doors, entrance systems, overhead doors, and ADA access planning.
Commercial
Fire Door Testing and Inspections: A Complete Guide
Learn what fire door testing and inspections include, how NFPA 80 applies, what fire door ratings mean, who is qualified, and what records to keep.
Read the Guide → Commercial
13-Point Fire Door Inspection Checklist
Use this 13-point NFPA 80 fire door inspection checklist to review labels, gaps, latching, seals, signage, rolling fire doors, and inspection records.
Read the Guide →