Question 1

Is it cheaper to repair or replace a commercial garage door?

Accepted Answer

It depends on the problem. When you catch an issue early, before it spreads, the repair should cost less than a new door. When several components need replacing, a new door is likely cheaper than fixing each part. A record of what you have already spent on the door makes the comparison easier.

Question 2

How often should a commercial garage door be replaced?

Accepted Answer

A door that is properly installed and maintained can last about 30 years. Heavy daily use, such as a busy dock door, can shorten that, so how often the door cycles and what condition it is in matter as much as age. If a door is 30 years old or older, it is due for a new one.

Question 3

What is the most common problem with commercial garage doors?

Accepted Answer

Fortunately, the most common problems on modern doors are usually easy to resolve. Blocked or dirty sensors, for example, can keep a door from moving, and cleaning them or removing whatever blocks them should fix it. Spring wear is another common cause of trouble, and that repair needs a trained technician.

Question 4

Can our maintenance team repair a commercial garage door in house?

Accepted Answer

Your team can handle simple checks such as cleaning sensors, clearing obstructions, and replacing batteries in a remote or wall control. Spring work belongs to a trained technician. Torsion springs hold enough force to cause life-threatening injuries, and the job involves ladders and heavy parts.

Question 5

Can I repair one damaged section instead of replacing the whole door?

Accepted Answer

Often, yes, when the damage is limited to one section and you catch it early. Once the damage reaches multiple sections, you may need to replace the entire door.

Question 6

What should we do after a vehicle or forklift hits a door?

Accepted Answer

Stop using the door and have a technician inspect it before it runs again. A door that a moving vehicle has struck is usually a replacement, because damage to multiple parts makes repairs expensive and complex.

Question 7

Do newer commercial doors improve safety?

Accepted Answer

Yes. Modern doors include sensors that reverse the door’s direction when it meets an obstacle, and some will not operate at all if the movement could cause an injury. A door installed decades ago may lack those features. Newer doors also add security and connectivity features.

Question 8

Does RCI Doors™ work on residential garage doors?

Accepted Answer

RCI Doors™ is focused exclusively on commercial garage door service. For a commercial door, request a free estimate or call 336-626-5125.

Question 9

How do I schedule a commercial garage door assessment with RCI Doors™?

Accepted Answer

Call 336-626-5125 or use the estimate form on this page. Tell us what the door is doing, roughly how old it is, and how many problems you have noticed. We serve commercial properties in the Triad and Charlotte areas, and our [service area page](https://rcidoors.com/service-area/) lists the cities we cover.

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Stay Informed - Subscribe to Our Email Newsletter

336-891-4611Speak To An Agent

336-891-4611
Speak To An Agent