As the only SafeDoorPM dealer in the North Carolina, RCI Doors prides itself on partnering with you to keep your doors working 24/7 year-round. We offer the SafeDoorPM program to new commercial installation customers as well as any who need preventive maintenance and inspections completed on a regular basis.
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What is Planned Maintenance?
Simply put, planned maintenance means we are identifying and fixing the small problems annually or biannually to help you avoid costly, disruptive issues with your door system in the future. While we can’t guarantee that you’ll never have any major issues with your door system, we can help you avoid many of the common problems. Our RCI Doors technicians follow industry safety standards to ensure your doors are safe and compliant.
What Exactly is SafeDoorPM?
SafeDoorPM is a unique planned maintenance and safety compliance program for commercial door systems. When you schedule your SafeDoorPM, one of our technicians will perform an in-depth inspection of your system. This includes all important components, both structural and mechanical, as well as settings, safety devices, and controls. Our technicians will evaluate your door system based on manufacturer specifications and OHSA standards. Throughout the inspection process, our technician will take notes and photos regarding any problems found and the maintenance they performed.
After the inspection, these notes and photos will be available through your SafeDoorPM portal so you can review the information at your convenience. We will also provide a quote for any problems found that require a repair service so that you can make decision when you are ready. These records, and any for follow-up repairs, can be accessed freely and whenever you need them – helping you meet OHSA standards and have the necessary documentation if an accident were to occur.
How Often Do I Need PM?
Your door systems require planned maintenance once or twice a year sometimes more depending on the environment and level of use – but don’t worry, you won’t have to keep track of that. With SafeDoorPM, we track your schedule and will contact you when it is time to schedule your next service. We give you peace of mind to avoid many of the big, disruptive issues with your door system by finding and fixing the small problems.
Explore our Garage Door Repair in High Point services for more details
Explore our Garage Door Repair in Asheboro services for more details
Explore our Garage Door Repair in Charlotte services for more details
Explore our Garage Door Repair in Greensboro services for more details
Explore our Garage Door Repair in Winston-Salem services for more details
Thanks for getting my garage door fixed so promptly. Terry Pugh is a real asset to your company.
- Bob
I have used RCI Doors for over 30 years. They are the best.
- Walker M.
It’s evident you have a strong team who cares about customer service and your customers see it!
- MG
We could not be any more delighted with the management, the workers and the product than we are! We were always treated with the utmost respect and they all made sure we were absolutely satisfied with the results.
- Paul
Absolutely a great experience. They exceeded our expectations. Showed up on time and same day service. Great job and will use RCI Doors again when needed.
- Mike W.
Fast, friendly and quality service.
- Elizabeth S.
What started out as an easy door replacement turned into almost a complete reframing job. Happens with older houses but these guys jumped on it and got it done in a day. Very pleased and highly recommend them!!!
- Charles B.
Just used RCI Doors for a repair. They were professional, courteous, prompt and did a great job. I would definitely use them again if needed. The repair price was very reasonable.
- Brad M.
We had an issue with a broken door spring and bay door would not close. This happened at 4:45 in the afternoon. These guys called me back within 5 minutes of my initial call. They had technicians at my facility in less than 2 hours. They were able to assist in getting the door down and returned to fix it completely. These will be my go-to overhead door people from now on. Good experience!
- Richard H.
We are approximately 50 miles away and repair guys showed up replaced springs and found a bad roller and replaced it in less than an hour. Time from the call to set an appointment to when they finished was less than 4 hours. Great job. Best service around!
- Automotive Company
Zack and Ty came on time. Answered all my questions, cleaned up, and were very courteous all day long.
- Agricultural Company
Zach and Ty were great. The doors were put up professionally and quickly and we would highly recommend using RCI doors!
- Kale W.
I just had two doors installed by Robbie and Zach. They were great and knew just what they were doing! They did both doors quickly and efficiently. HIGHLY recommend them. In the office Karen was extremely pleasant and kept me informed as to when my doors came in and getting me on the schedule after my building was complete with installation the next day. Great group and I would highly recommend RCI Doors.
- Jerry T.
