Your storefront glass says a lot about your business. After all, customers see your glass before they see your products, staff, and services. So, when you have storefront door damage or your storefront glass breaks, you’ll want to fix it as soon as possible. Not only because of first impressions but also because broken glass can hurt your employees and customers.
Repairing or replacing storefront glass windows and doors is a job for specialists; it’s not a project you, or your untrained staff, should attempt.
Table of Contents
- 1 What To Do When Your Glass Storefront Has Been Damaged
- 2 What Causes Storefront Windows and Doors to Shatter?
- 3 Common Questions When Considering Storefront Glass Repair and Replacement
- 4 Prevention is the Best Way to Avoid Costly Repairs
What To Do When Your Glass Storefront Has Been Damaged
Here’s what to do when you discover broken storefront glass: Call RCI Doors right away to safely board up your opening until new glass can be safely installed.
1. Ensure Safety
Whether it’s inside or outside your business, broken glass can injure people, damage property, and allow unlawful access to your business. So when glass shatters or cracks, set up barriers, immediately, to keep customers, staff, and vehicles away and out of danger.
If the glass is only cracked, don’t try to tape or board up the pane. That could cause unnecessary injuries and further damage to the window.
2. Look for the Cause
Window specialists like the staff at RCI Doors can fix storefront glass no matter what caused the damage. But you still want to know how the glass shattered or cracked. Knowing the cause influences your next steps:
- If high winds, a falling tree, or extreme temperature fluctuations broke the window or door glass, your property insurance coverage may pay for the repairs. Contact your insurer to start a claim. You may need to take pictures of the damage. If you have a local agent, he or she may come see the damage in person.
- If an accident — or intentional vandalism — caused the damage, call law enforcement before calling insurance. While your policy may still cover the damage, the police will need to open an investigation and file a report.
3. Clean Up and Prioritize Safety
When the police and your insurance company say it’s OK, you can start cleaning up the area. Keep all dangerous areas roped off while you clean up the broken glass. Wear gloves and other protective gear while handling broken glass.
If you see additional damage to your door and window framing, more glass could break. Keep everyone away from the area. If you have a lot of foot traffic in or near your business, assign a staff member to make sure customers don’t cross safety barriers.
What Causes Storefront Windows and Doors to Shatter?
Usually, the direct cause of a broken window or door pane will be obvious, especially if bad weather, vandals, or a collision caused the damage.
But, sometimes, the obvious cause isn’t the only cause. Sometimes, improper installation, age, or existing damage you’ve never noticed contributes to the problem by making your windows more vulnerable.
Other times, someone installed glass that’s not suited for a commercial storefront. Frequently, lack of proper maintenance can also make windows and doors more susceptible to damage.
That’s why a lot of business owners call commercial window and door contractors to assess their store’s glass, framing, and installation before the glass breaks. RCI Doors offers this kind of regular maintenance that can extend the life of commercial windows and doors.
With maintenance in mind, we’d like to offer some answers to frequently asked questions about protecting storefront doors and windows.
Common Questions When Considering Storefront Glass Repair and Replacement
How Long Do Storefront Windows Last?
When properly installed by qualified professionals, storefront glass windows should last about 15-20 years. Regular maintenance can add additional years to the lifespan of your doors.
How Do I Protect My Storefront Windows?
The right protection for storefront windows depends on your preferences and unique needs. Business owners who have suffered multiple break-ins might want to install bars or grates over their glass. Or, roll-down shutters can protect glass after hours without blocking the glass during business hours. Other businesses prefer to protect the glass itself by installing films, laminates, or glazing shields, all of which can help prevent shattering.
How Do You Protect Glass from Breaking?
Some kinds of glass windows resist shattering. Laminated glass, for example, resists shattering on impact. This kind of glass may be too heavy for your existing window frames, though. It’s best to hire professionals to install the glass properly. Security window film can be applied to existing glass. Films won’t prevent shattering, but they can help limit a shattered window’s damage and mess.
What Coating Makes Glass Unbreakable?
Be wary of salespeople who say their glass can’t shatter. As common sense tells you, glass, by its nature, is breakable. That said, security films and laminates can make glass shatter resistant. Even when this kind of glass breaks, films can hold the glass somewhat stationary, creating a deterrent for thieves and limiting the potential for customers to get hurt on broken glass.
Prevention is the Best Way to Avoid Costly Repairs
If your glass is broken right now, we understand: It’s too late to think about prevention. Instead, it’s time to make sure nobody gets hurt and then call your insurance agent or the police.
But if you’re not already dealing with an emergency, you can take steps to avoid storefront window and door problems in the future.
Start by calling a certified professional window and door company to make sure your glass is installed correctly and adequately sized for your business.
For businesses in Greensboro, Asheboro, High Point, Winston-Salem, and the surrounding areas of North Carolina, RCI Doors proudly offers this service.Schedule Commercial Service
Thanks for getting my garage door fixed so promptly. Terry Pugh is a real asset to your company.- Bob
I have used RCI Doors for over 30 years. They are the best.- Walker M.
It’s evident you have a strong team who cares about customer service and your customers see it!- MG
We could not be any more delighted with the management, the workers and the product than we are! We were always treated with the utmost respect and they all made sure we were absolutely satisfied with the results.- Paul
Absolutely a great experience. They exceeded our expectations. Showed up on time and same day service. Great job and will use RCI Doors again when needed.- Mike W.
Fast, friendly and quality service.- Elizabeth S.
What started out as an easy door replacement turned into almost a complete reframing job. Happens with older houses but these guys jumped on it and got it done in a day. Very pleased and highly recommend them!!!- Charles B.
Just used RCI Doors for a repair. They were professional, courteous, prompt and did a great job. I would definitely use them again if needed. The repair price was very reasonable.- Brad M.
We had an issue with a broken door spring and bay door would not close. This happened at 4:45 in the afternoon. These guys called me back within 5 minutes of my initial call. They had technicians at my facility in less than 2 hours. They were able to assist in getting the door down and returned to fix it completely. These will be my go-to overhead door people from now on. Good experience!- Richard H.
We are approximately 50 miles away and repair guys showed up replaced springs and found a bad roller and replaced it in less than an hour. Time from the call to set an appointment to when they finished was less than 4 hours. Great job. Best service around!- Automotive Company
Zack and Ty came on time. Answered all my questions, cleaned up, and were very courteous all day long.- Agricultural Company
Zach and Ty were great. The doors were put up professionally and quickly and we would highly recommend using RCI doors!- Kale W.
I just had two doors installed by Robbie and Zach. They were great and knew just what they were doing! They did both doors quickly and efficiently. HIGHLY recommend them. In the office Karen was extremely pleasant and kept me informed as to when my doors came in and getting me on the schedule after my building was complete with installation the next day. Great group and I would highly recommend RCI Doors.- Jerry T.