When you experience an issue with your garage door, it can be a cause of great inconvenience and even security concerns. At RCI Doors™, we understand these concerns and provide reliable, prompt, and efficient garage door repair in Durham, NC. We deal with a variety of common issues, such as broken springs, misaligned tracks, faulty openers, and much more. Our team of professional technicians is equipped with the knowledge and expertise to handle any type of garage door issue.
Why Choose RCI Doors™ for Garage Door Repair in Durham, NC?
1. Experience You Can Trust
RCI Doors™ boasts years of experience in the garage door repair industry. Our team is familiar with a variety of garage door systems, and we provide services to both residential and commercial clients.
2. Fast and Reliable Service
We know that a broken garage door can disrupt your daily routine. That’s why we prioritize prompt, efficient service, ensuring that your door is back in operation as quickly as possible.
3. Quality Workmanship
At RCI Doors™, we pride ourselves on the quality of our work. Our technicians receive continuous training to keep up-to-date with the latest techniques and equipment.
4. Customer-Centric Approach
We believe in putting our customers’ needs first. From the moment you call us, our friendly staff is committed to understanding your problem and finding the best solution for you.
5. Fair Pricing
We believe that high-quality service shouldn’t come at a premium cost. We offer competitive prices, providing you with the best value for your money.
Common Garage Door Problems We Solve
Garage doors, though built to last, can experience a variety of issues. Here are a few common problems that we often handle:
1. Broken or Worn Out Springs
Garage door springs play a crucial role in opening and closing your door. If they’re worn out or broken, your door might not open or close properly. RCI Doors™ can efficiently replace your garage door springs to ensure smooth operation.
2. Misaligned or Damaged Tracks
The tracks guide your garage door’s movement. If they’re misaligned or damaged, your door may not move smoothly or even become stuck. Our technicians can quickly realign or repair damaged tracks.
3. Faulty Garage Door Opener
A faulty garage door opener can make it impossible to open or close your garage door. We can diagnose the issue and provide effective solutions, whether that’s repairing the current opener or installing a new one.
4. Damaged or Dented Panels
Over time, your garage door panels can become damaged or dented. This can impact your garage door’s aesthetics and functionality. RCI Doors™ offers panel replacement services to restore your door’s look and operation.
Our Process: From Inspection to Repair
At RCI Doors™, we understand how important your garage door is to your home’s security and your daily routine. That’s why we’ve streamlined our process to provide quick, efficient, and high-quality service. Here’s a step-by-step overview of how we handle your garage door repair, from initial contact to final completion:
Step 1: Initial Contact
When you reach out to us with a garage door issue, our friendly customer service team will listen attentively to understand your problem. We’ll ask relevant questions about the issue and your garage door type to get a preliminary understanding of the situation.
Step 2: Schedule an Inspection
After the initial conversation, we’ll schedule a convenient time for our professional technician to come out to your home for a thorough inspection. Our flexible scheduling aims to minimize disruption to your daily activities.
Step 3: Detailed Inspection and Diagnosis
Upon arrival, our technician will conduct a comprehensive inspection of your garage door. They will assess the door, tracks, springs, opener, and other components to identify the root cause of the problem. We believe that a thorough diagnosis is essential to ensure the issue is fully resolved and doesn’t recur.
Step 4: Repair Estimate
After the inspection, the technician will explain the issue to you and propose the best solution. You’ll receive a detailed estimate outlining the required repair work, and the associated costs. We believe in transparency and ensuring our customers have a clear understanding of the service they’re receiving.
Step 5: Repair Work
Once you approve the estimate, our technician will get to work. We equip our technicians with the tools and parts they need to address the most common garage door issues on the spot, allowing for immediate repair in many cases.
Step 6: Quality Assurance and Testing
After completing the repair, our technician will test the garage door multiple times to ensure it is functioning correctly. We don’t consider the job done until your garage door is operating smoothly and safely.
Step 7: Final Walkthrough and Maintenance Tips
Finally, our technician will walk you through the repair work performed and answer any questions you may have. They’ll also provide some maintenance tips to help prevent future issues and increase the lifespan of your garage door.
Step 8: Post-Service Follow-up
At RCI Doors™ garage door repair, Durham, NC, our service doesn’t end with the completion of the repair. We follow up to ensure that you’re satisfied with our service and to address any further queries you might have.
From start to finish, RCI Doors™ is committed to providing you with the best garage door repair service in Durham, NC. Reach out to us today to experience our exceptional customer service and professional repair work firsthand.
Welcome to RCI Doors™, a garage door repair business serving various locations across North Carolina. Whether you’re in Charlotte, Greensboro, Raleigh, Fayetteville, Durham, Winston-Salem, Concord, Hickory, Mooresville and Cary, our skilled technicians are ready to provide efficient solutions for your garage door needs. From repairs to installations, we offer reliable service tailored to each location. Contact us today and experience our exceptional service firsthand.
FAQs
Q1: How soon can RCI Doors™ respond to a repair request?
A: We strive to respond promptly to all repair requests. The exact timing may vary depending on the day’s schedule and the urgency of the repair. We also offer emergency services for urgent situations.
Q2: What types of garage doors does RCI Doors™ repair?
A: RCI Doors™ is experienced in repairing all types of garage doors, including sectional, roll-up, slide to the side, side hinged, tilt-up canopy, and tilt-up retractable doors.
Q3: Do you offer any warranties for your repair services?
A: Yes, we provide warranties for our repair services. The terms and duration of the warranty depend on the type of repair done.
Q4: What happens if a needed part isn’t available immediately?
A: If a specific part isn’t available immediately, we’ll order it as soon as possible. In the meantime, we’ll ensure your garage door is safe and secure until the necessary part arrives and the repair can be completed.
Garage Door Installation in Durham
When you need to upgrade your residential or commercial doors, our expert team is here to help. We can assist you in determining the best garage door to fit your needs and budget.
Residential Doors
- Carriage house garage doors
- Recessed panel garage doors
- Raised panel garage doors
- Flush panel garage doors
- Modern glass and aluminum garage doors
- Custom garage doors
- And more!
Commercial Doors
- Loading dock doors
- High speed doors
- Cooler doors
- Aircraft hangar doors
- And more!
Garage Door Maintenance in Durham
To ensure your residential or commercial doors stay safe and secure for years to come, we recommend yearly preventative maintenance. This hour-long process once a year can save you from large repairs in the future and help prevent major failures that could result in injury or damage.
Our trained technicians will examine your doors and provide you with recommendations for them to continue operating smoothly. Once approved, they will perform the requested maintenance tasks and you’ll be set until the following year!
- Automatic gate systems maintenance
- Residential garage door maintenance
- Motor operated garage doors maintenance
- Retractable awnings maintenance
- And more!